Terms of service

Last Updated: July 2026

Welcome to Xaventra. By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before using our website or placing an order.

1. General

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

  • Correct pricing or product information errors

  • Modify or discontinue products without notice

  • Refuse or cancel orders affected by pricing or inventory errors

3. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse any order if fraud, unauthorized activity, or suspicious behavior is suspected.

4. Shipping

Shipping times provided on our website are estimates only.

We are not responsible for delays caused by:

  • Shipping carriers

  • Customs processing

  • Weather conditions

  • Public holidays

  • Other events beyond our reasonable control

5. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service.

Please review our Refund & Return Policy before making a purchase.

6. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and designs, is the property of Xaventra and may not be copied, reproduced, distributed, or used without our prior written permission.

7. Limitation of Liability

To the maximum extent permitted by law, Xaventra shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Third-Party Services

Our website may use third-party services, including payment providers, shipping partners, and analytics providers. We are not responsible for the policies or practices of these third-party services.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately upon publication on this page.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Kingdom, without regard to conflict of law principles.

12. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Xaventra
Email: contact@xaventra.store